Call from MQO Interviewers
Called by MQO?
If you would like to get in touch with us about an interaction with one of our interviewers, or if you have any questions about a call you received or the research you participated in, please use this form and our field team will review your message and respond to you shortly.
Our Call Centre interviewers use the following phone numbers for outbound calls:
- 709-793-3533
- 902-406-0530
- 506-431-5003
(Note – these are outgoing lines only, they do not accept incoming calls. To contact us, please use the form on this page)
To stop receiving survey or research recruitment phone calls or emails from us, you may select the designated options on this form and you will be added to our Do Not Contact list. We appreciate your involvement in our research and respect your right to opt out.
Frequently Asked Questions
- How did you get my number? We use “random digit dialing” to randomly contact phone lines within the target geographic region for a research project, and in some cases we obtain an anonymous list of valid cell phone numbers from carriers for whom their agreements with their customers permit it.
- I’m on the national “do not call” list, why did you still call me? We only conduct research calls, we do not conduct sales calls. Research phone calls are not covered by the National Do Not Call list (click here for more information).
- Isn’t this spam, which is forbidden by federal anti-spam rules? We only conduct research calls, we do not conduct sales calls. Canada’s Anti-Spam Act, known as CASL, applies to “commercial electronic messages” (email, text, social media) that contain a solicitation. As such, CASL does not apply to legitimate market and survey research (click here for more information).
If you would like to verify the validity of a research project, you can search the Canadian Research Insights Council (CRIC) Research Verification Service database by clicking here.